Introduction

This section describes sendcrux’s (Datanex Labs LLC, USA) practices regarding the collection, use and the disclosure of the information we collect when any user becomes associated with our service. We take user privacy seriously and have made honest efforts to draft this Privacy Policy so that it is simple and lucid for anyone to understand. This policy applies to all sorts of information that is collected by us through our website, application, email exchanges, text and other electronic messages exchanged between you and sendcrux over the internet. It also applies to the data collected through use of sendcrux’s services or third-party platforms if those platforms have a link to this Privacy Policy.

Insight into our collection contents

We collect your information such as your name, email address, etc. when you register for an account on the service. If you are a user of our paid premium service, we utilize a third-party payment processing company to collect payment information. This information includes your credit card number, billing address and billing email along with your name on the credit card. We do not store your payment information. Over the course of your association with the service, we may use “cookies” and similar technologies to collect and store information that is generated by virtue of you using our services. We use this information to understand your preferences while using our service, allowing us to offer better user experience. Most web browsers nowadays have a provision for blocking and deleting cookies. When using such an extension, note that the services may or may not work for you. We use services such as Google analytics to track your information regarding cookies on our behalf. It should be noted carefully that cookies do not contain any personal data.

The way we collect your information

We collect your personal information only when you submit it to us voluntarily through any of our channels. We ask for your personal information only when it is necessary to fulfill the requirements of the service you are trying to acquire. For instance, we collect your personal information when you register on our website, use service features or pay for premium services. In addition to this, we collect usage data through cookies to help us remember your preferences and optimize user experience for you and other users of our website.

The way we use your information

We will restrain from using your information to contact you unless we are requiring responding to a contact initiated by you. We will use your information to contact you only when we are required to manage your access to the service, required to send you information on how to access features or updates or are fulfilling requests made by you, the user. The information about your account is completely segregated from the product part of our service and we will not be using your information for any purpose other than to efficiently manage your account and the services we provide to you.

The way we protect your information

The security of your information is of the utmost importance to us. To protect your data, we employ the highest levels of technical and managerial safeguards. Any sensitive information that you enter into our system is encrypted using industry-standard encryption protocols. All your monetary transactions are processed through a secure gateway and are not stored or processed on our physical servers. We resort to the best possible practices to protect your personal information. However, your personal/work device is more likely the target of hacks and more likely to be compromised. As a result, we are unable to completely guarantee the security of personal information that is transmitted to us. Any transmission of such information is at your own consent and responsibility. We are not liable to intended or unintended circumvention of any privacy and security measures contained on the website. You might come across links or information about third-party services on our website. sendcrux does not accept the responsibility to your endeavors on the linked website. Access to any third-party link or service is completely at your own risk. We suggest you consult the Terms of Use and Privacy Policy of any third-party site before providing your information to them.

Third Party Disclosure

We do not sell, trade or transfer your personal information that we collect to any parties we are or aren’t associated with, for marketing or any other purpose without your initial consent. We claim the right to release your information when we believe there is a requirement to do so and that the release complies with the law. We enforce our site policies to protect the rights, property and safety of every individual to the best of our capability.

Children

Our services are not intended for individuals under the age of 15 years. We strongly discourage any individual below the age of 15 years to provide us with his/her information through our website or any of our channels. If you come across any such happening or believe that we may have collected information from an underage individual, kindly contact us so that we can take appropriate action to ensure that the information is not misused.

Email

Datanex Labs LLC is CAN-SPAM Act compliant. We collect your email addresses to process orders and campaigning information along with to send you the information about the latest updates to our services and your orders. Collecting your email allows us to efficiently manage our communications with you in case of any dispute. We shall send you emails regarding our services and other promotional offers.

For users outside of the USA

If you are an EEA or Switzerland resident, you are entitled to all the subsequent rights once GDPR becomes effective in your case. Kindly note that we may require certain documents to confirm your identity and nationality. Please refer to our GDPR compliance notice for more details.

Dispute Resolution

We are always willing to solve your issues regarding our services and information collection. Any such dispute should be directly addressed to our postal address or email address provided on this website. We guarantee stern and disciplined investigation into the matter at hand and would do our best to resolve your complaints within the limits of this policy. In case of complaints which cannot be resolved by sendcrux (Datanex Labs LLC) alone, we agree to participate in dispute resolution as facilitated by US and EU data protection laws. We reserve the right to amend our Privacy Policy from time to time to keep up with the developments worldwide. We accept our duty to keep constantly updating our policy here, whenever there is a substantial overhaul.

For clarification on anything not mentioned in this agreement, we insist you to reach out to us and get your doubts solved as the email correspondence will also serve as a valid legal piece in case of any dispute. For more information on our Terms of Use and answer to any of your specific doubts please contact us at the following address:

1604 Idlewild Ave, Green cove Springs, Fl-32043, USA.